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The Pub For General Automotive Related Talk |
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#1 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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Demnac Ford collapse: Q&A for customers and suppliers
May 27, 2011 - 10:25AM Be the first to comment Deloitte, the receivers and managers of the collapsed Denmac and Bremer Ford company, has issued the following list of questions and answers for customers and suppliers. Q. What will happen to my current Ford warranty? A. The standard factory warranty is issued by Ford and this will remain in place and will be honoured by Ford. For further information please contact: Ford Customer Relationship Centre on 133673. Q. Where can I get my car serviced under Ford's factory warranty? Customers are encouraged to go to another Ford dealership that offers servicing on the Ford vehicles. For further information please contact: Ford Customer Relationship Centre on 133673. Q. What will happen to my extended warranty issued by Denmac Ford? A. Unfortunately the extended warranties can no longer be honoured by Denmac Ford, however, the initial standard factory warranty issued by Ford will remain in place. Customers may wish to check the terms of the extended warranty and contact the relevant third party warranty provider to assess whether any claim can be made. Q. I bought a used car which is still covered under the standard 3 month statutory warranty. Am I still covered and how may I submit my car for repairs? A. In this instance customers should contact the receivers who will advise you of the appropriate steps to take. Q. I have purchased a car in the last few weeks during the period of receivership. If I have paid for my car in part or in full, can I still take ownership of my vehicle? A. Customers who have fully paid for their car should contact the dealership as soon as possible to arrange a time to collect their car. Customers who have partly paid for their car must pay the remainder before they can collect their car. It is advisable that they finalise payment as soon as possible to ensure a smooth transaction. Q. I have just put down a deposit on a vehicle but I would like to cancel this purchase. What can I do? Any deposits or part payments made on the vehicle prior to the appointment of receivers (11th May) are not refundable. In this instance it is advised that customers contact the Ford Customer Relationship Centre on 133673. Any deposits made with the receivers are fully refundable should customers not wish to proceed with their transaction. Customers should immediately advise the receivers should they not wish to proceed with the purchase of their vehicle. Q. I'm a supplier to Denmac Ford and I was owed money prior to the appointment of receivers. These funds are frozen pending the receivers sale of business and assets and you will be sent a notice by the receivers outlining what your rights are. Q. I supplied goods to the receivers. Will this be paid? The receivers are personally liable for all debts they authorise. Therefore if you have a properly authorised purchase order the receivers will make payment in the usual course of business once you have sent the relevant invoices for payment. To brighten a sad day..DenmacFord Ads 1980's http://www.youtube.com/watch?v=RM9CxXKB-Ag
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CSGhia Last edited by csv8; 27-05-2011 at 02:13 PM. Reason: add 1980 ads |
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#2 | ||
Regular Member
Join Date: Jul 2008
Posts: 370
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It would be a brave person to hand over more funds for a deposited purchase in the hope they won’t suck all the money up and not supply the vehicle.
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#3 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Yes up till yesturday they would only do predelivery on the cars if the cash was in their bank account...
Id buy a car off them at the right money, but id want clear title of it the same day, they can jam their predelivery! |
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#4 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Brisbane North
Posts: 1,994
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http://www.couriermail.com.au/busine...-1226064064713
Looks like its done and dusted.... Wonder how much stock they had? |
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#5 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Quote:
Im going to try and find out if the stocks going to auction. |
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#6 | ||
growing up is optional
Join Date: Feb 2006
Location: Gawler area SA
Posts: 3,303
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Not sure if it is still done this way, but it was when I worked at a delaership back in the 90s. The dealers never actually own the car (or pay Ford for it) until they sell it. If this is the case then all the new cars would either go back to Ford or other dealers.
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#7 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Quote:
Dealers have to buy them in on their own floor plan (big overdraft facility). They pay interest on them while they sit there. |
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#8 | ||
Custom FG XR6!
Join Date: Nov 2009
Location: Perth - N.O.R
Posts: 1,094
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Be really ****ed if I forked out extra for 5yr warranty and this happened. Wonder how many abusive phone calls ford has recieved from this dealers customers about things they have paid for but not recieved
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2009 FG XR6 ![]() ![]() |
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#9 | |||
FF.Com.Au Hardcore
Join Date: Oct 2005
Posts: 3,412
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Quote:
What really annoys me about things like this, is that the directors of the companies know they are in trouble and more than likely going to fold. Yet they still trade and take payments from customers, knowing full well that the customer will do the money cold. I got stung in a similar way in 1997 to the tune of $34,000 and the company started up a week later doing the same sort of business but with the wife as the director. I know it won't happen in this instance either,but I think it is about time that the ACCC came down hard on the boards and really held them accountable for these sorts of situations. |
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#10 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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I personally think all deposits should be put into a trust account and kept there till the transaction is ready to settle.
The laws need to be tougher in regards to deposits and holding fees. |
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#11 | ||
Regular Member
Join Date: May 2008
Location: Brisbane
Posts: 105
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Well there goes my $500 deposit at Denmac...thanks for the call boys. Knowing Ford they will sit on their hands on this one too.
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NOW FOR SALE - 335 GT.....Coming soon to the For Sale Thread Build #0075. PM's welcome. |
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#12 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Quote:
The best thing Ford can do is find out who the customers were that got burnt and send them to another dealer with a $500 voucher for accessories or something to that effect, but I highly doubt they would be interested. Looks like the Denmac name is done and dusted for good :( |
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#13 | ||
xls
Join Date: Mar 2008
Location: Bris.
Posts: 344
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One of my brothers went there about a week and a half ago cause he was interested in a 08 Ranger they had/have and the sales bloke told him upfront he couldn't offer any warranty, they could be gone by tomorrow and pretty much sent him on his way. Good thing the fella was honest with him.
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'03 BA XLS Falcon. '08 BF SR Falcon. '08 CL Focus. |
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#14 | ||
Custom FG XR6!
Join Date: Nov 2009
Location: Perth - N.O.R
Posts: 1,094
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Would hate to have hadn't car serviced there days leading up to closure. Mechanics out of a job wonder what they didn't do but still charged customer..
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2009 FG XR6 ![]() ![]() |
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#15 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Bremer Ford has been taken over by one of the other dealers.
It should be fully going again by the end of the week!! Good news for Ipswich! |
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#16 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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Thats good news !! who took them over ? Eagers?? Q Ford ?? I hope some one takes over Darra Denmac, fairly soon...
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CSGhia |
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#17 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Q Ford took Bremer.
Darra should be tied up soon too, its down to 2 companys. |
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#18 | ||
Falcon RTV - FG G6ET
![]() Join Date: Mar 2007
Location: In Da Bush, QLD
Posts: 31,247
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Bremer back in business, it is good news for Brisbane's west.
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BAII RTV - with Raptor V S/C. RTV Power FG G6ET 50th Anniversary in Sensation. While the basic Ford Six was code named Barra, the Turbo version clearly deserved its very own moniker – again enter Gordon Barfield.
We asked him if the engine had actually been called “Seagull” and how that came about. “Actually it was just call “Gull”, because I named it that. Because we knew it was going to poo on everything”. |
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#19 | |||
FF.Com.Au Hardcore
Join Date: Nov 2009
Location: Ipswich, Qld
Posts: 1,354
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Quote:
![]() From all appearances...they didn't appear to have 'closed'...
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----------------------------------------------------- 2012 Focus ST Tangerine Scream Continually having a battle of wits with unarmed opponents. Sez ![]() Photo's by Sez |
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#20 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Quote:
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#21 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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Q Ford should know what they are doing and make a success of Bremer..Ford needs a dealer in the Western suburbs. Be interesting to see who takes on Denmac..I hope its Eagers (Metro Ford)..it will make it easier for me to service my cars..won't have to drive to Southside at the'Gabba
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CSGhia |
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#22 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Eagers aren't in the running for Darra.
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#23 | ||
Starter Motor
Join Date: May 2011
Posts: 9
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i hope someone pays a fortune for it.....
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#24 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: coowonga
Posts: 1,654
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hmm, just found out this morning Newhaven Ford in Emerald (central QLD) has gone down too.
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#25 | |||
Regular Member
Join Date: May 2008
Location: Brisbane
Posts: 105
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Quote:
Cheers Dan
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NOW FOR SALE - 335 GT.....Coming soon to the For Sale Thread Build #0075. PM's welcome. |
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#26 | |||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Filling up
Posts: 1,459
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Quote:
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VIXEN MK II GT 0238 with Sunroof and tinted windows with out all the go fast bits I actually need ![]() |
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#27 | ||
Starter Motor
Join Date: May 2011
Posts: 9
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I have the schedule of charges the liquidators are charging, and you are 100% right SB076. criminal isn't it.
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#28 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,895
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Quote:
Will take a while for them to get things on track!! |
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#29 | |||
Starter Motor
Join Date: May 2011
Posts: 9
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Quote:
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#30 | |||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Filling up
Posts: 1,459
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Quote:
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VIXEN MK II GT 0238 with Sunroof and tinted windows with out all the go fast bits I actually need ![]() |
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