Warranty Service - dealers in NW Sydney

[EgoFG]

Got my FG from City Ford .... to far for service.

Have used Winford for service, but they are changing, and likely not to be dedicated Ford soon.

So I consider my custom is available to the best provider !

Which Do you use, are there arny you recommend against


Greg

[EgoFG]

I Also have an interest in any that would not see a Typhoon CAI as voiding any warranty.

:-)

[Mechan1k]

Winford has been great with servicing for me ... especially with warranty work as well.
Sinclair has been good as well ... no issues with them at all.

[EFDream]

Won't be visiting Power or Cumberland again.......

[You Yangs]

Stay well away from Power Ford, they screwed me over with some ignition leads and did work on my car that I didn't authorise.
Use Winford or Sinclair no dramas whatsoever!

[Piotr]

Ive used Thompson Ford in Parramatta and havn't had a problem in the past 2 years. Took the car to get warranty fix and had no problems at all. Id recommend them

[EgoFG]

Interesting, so far 'Avoid POWER, go to Winford'

Made that decision 5 years ago myself

[The Yeti]

After nearly 4 years of bad service with Power ford I had had enough and purchased the 2 Rangers as Mazda's from west end mazda and every thign went very well, although that side of things has always been good at Power's, any how to cut a very long winded story short, Powers has a new service manager who from what I have experanced is trying hard to right many old wrongs, I feel he has a long up hill battel ahead of him but i will keep you posted they currently have my Territory in for some work done over warranty work I'll keep you posed on the out come.

In defece of Power they have adressed some of the problems very well most of the problems I currently have are as the result of a sub contracted panel shop.

As for Winfords, I had great service with them on my AU excellent service infact however they did the 3000k service on the Territory and the only reason I know some one sat in the car is because of greese on the floor mat, other than that none of the issues were adressed all got the famous no fault found tick on the service order and the washer fluid was empty as it was when it was when I droped it off.

[The Yeti]

well I droped the territory off on Monday and Power's excelled them selfs, the service manager came for a drive with me, listend to my conserns accepted responcibility (thats a new experance for me from a ford dealer), he rang me on Wednesday to tell me he had inspected he car at the pannel shop and wasnt happy so it may be another day.

today he rang me again after his guys had fixed all the rattles, he then pice me up at the office for a test drive to make sure I was happy before he took it back to clean it all up and hand it over.

This is above any level of service i would expect but its nice to see for once they are taking notice of feed back its a shame I had to by 2 vehicles elseware to get them to take notice.

[EgoFG]

Well because of the link to City Ford, Thomson in Parra got my business so far - It was worth an extended Warranty sale to them + the Warranty work they are doing :-)

[ltd]

Just a heads up for anyone thinking about going to Dale ford, they have been sold recently and have a new service manager who looks like the kind of twit you see at the football smoking a pack of winnie reds, and drinking a case of VB.
The last two vehicles I had serviced there came back with damage on them, one where someone had reversed the car into a pole, and the other where someone with a towbar reversed into the front of it. Both times they denied responsibility and flat out said; "Nah, that's old damage, we didn't do it and there's no way I'm painting the bar". On the BA2, the whole front bar and radiator grille is moved and the bar hangs down low on the drivers side. Further inspection has also revealed that the mounts for the bar have snapped on drivers side. The number plate requires replacement and the whole thing besides needing painting requires the bar to be rehung as it is pushed back sufficiently for the lights to be extruding from it.

Long story short I have enlisted the services of a friend who is still practicing law, and will be today drafting papers to send to the dealer principal. It's funny in one way, they are prepared to let this go for the sake of $500 odd dollars, yet in the long term my family, business and friends equate to 29 vehicles that they regularly had serviced (and poorly at that - several jobs had to go back several times). I have also contacted for CRC to let them know of my complaint as well; I don't expect anything other than to register my disgust at this shabby organisation and the mouth breeding troglodyte service manager they employed.

[blue terra]

I use power ford to service my car and they have looked after me pretty good. i've had some issues but thats in the past. And my car is no stranger to a spanner either but yeh the only complaint i have is against Ford HQ for weak firewalls on AU's. When its serviced they do a pretty thorough check and let me know straight away if something needs replacement

[The Yeti]

I'll agree partialy with Blue Terra many of power fords service issues are in the past Josh the new srvice manager seems to be turning things arround but it's along way form what I would call good service.

[Fev]

only ever had good service from Power ford over the last couple of years - no problems other then standard dealership service prices. the spare parts manager is a great guy too

[poolkeeper]

Avoid Power Ford 4 sure, bunch of twits

I'd go Sinclair

[Lynch'd]

From my last 3 visits there I was really dissapointed with the 'front of house' service staff at Sinclair (especially some of the people they have answering the phones and making bookings) but have found the guys out in the workshop to be great.