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Go Back   Australian Ford Forums > Ford Australia Vehicles > Small and Mid Sized Cars > Laser and Telstar

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Old 05-01-2006, 03:10 AM   #1
catloverpang
92 AX Telstar TX5 V6
 
Join Date: Nov 2005
Location: Sydney, NSW
Posts: 7
Default Car Service

Hey guys,

Just want to ask if there are any auto mechanics (in any state of Australia) you think is not good? So that people who read this forum could have some ideas.

I am from Sydney, recently I took my car to a NRMA mechanic called "Quiet A Drive", which is horrible.

Firstly, they are very dishonest. They quote double GST, thinking that their clients won't observed.

Secondly, I had asked to use some specific parts and products for my TX5 V6, including BOSCH battery, BOSCH spark plugs, BOSCH filters, .... etc, but turned out they installed other cheap products without aknowledge me. They still cost me the higher price, TOTALLY unacceptable.

Thirdly, they seem to break your car as well. I quote to do a major service, EFI clean, break service, and turn out they damaged my immobilizer and air flow sensor, they car could not start and they still deliver it to me (they gave me a free delivery service, but when you look at your invoice, you will notice they over charged to try covering the cost).

There's more ... but I really don't wanna to continue, as it's sad to remember that I paid $2550 for such rubbish service ....... remember, they are NRMA approved!!!!! They are totally liers!!!

One more point want to mention, the service took me more than 2 weeks, can you believe it? They tends to want keeping your car for long time, I ask them to quote how much it cost for fitting new shocks and spring and swaybar, they cost $890, and need at least 2 days, really sucks!!

Believe me, if you are living in Sydney, don't have your car service at "Quiet A Drive", they are located in Botany.

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Old 05-01-2006, 03:15 AM   #2
catloverpang
92 AX Telstar TX5 V6
 
Join Date: Nov 2005
Location: Sydney, NSW
Posts: 7
Default

So if you have bad car service at a mechanic, could you share your experience with us?

It will also be FINE if you tell us mechanics that you would be strongly recommended as well.

Thanks

(P.S. in the last message, $890 is just for labour cost, not including the suspension parts such as shocks and springs)
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Old 23-01-2006, 07:04 AM   #3
dirty hands
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Join Date: Dec 2005
Location: Ipswich Qld
Posts: 1,351
Thumbs down report it to nrma or go to small claims court

had the same thing happen to me in qld i just paid the bill then the company closed down shortly aftwards

i dont know the rules in your state but if you have the reciepts and paper work it might be worth making a few calls or putting in a cliam at small claims to recover some of the over charges

at most nrma wont keep that company on its recommended books
good idea making the post
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Old 23-01-2006, 10:22 AM   #4
VippiN
What a performer!
 
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Join Date: Jul 2005
Location: SA, Northern Suburbs
Posts: 599
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I got ripped when I bought my first car.. After that i've tought myself everything I need for a minor service, and if I need anything more technical done i'll get a mate to run me through it so I can do it next time.

Save yourself the money and insecurity, learn it yourself.
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1981 Ford Laser KA :: E5 :: 2002-2003
1989 Ford Laser KE TX3 :: BP :: 2003-2007 75fwkW
1990 Ford Laser KF TX3 :: BP :: 2010-2011
1991 Ford Laser KF TX3 :: BP-T :: 2011-2015 109fwkW
2007 Ford Falcon BF XR6 Turbo Ute :: Barra 245T :: 2014-2019 324rwkW
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