How long to change LR Focus brake pads?

[melbzetec]

That's it.

Last time I go to a Ford Dealer for service.

How long does it take to change a set of brake pads? 2.5 hours according to City Ford Melbourne!!

The bastards tried to magically change a $600, 60,000 km service, into $1200!

Wanted to rotate and balance wheels ("Why, does it need it?" "Yes", they said. "Odd, had a full balance and wheel alignment two weeks ago"). No thanks

"Needs and injector service". $150. "Why?, is there a problem with the injectors? "No, but Ford recommends we do injector service every 12 months" (Rang Ford Customer Service. No they don't). "But I run it religiously on BP Ultimate" I said...."Oh. Well maybe it doesn't need it."

"Brakes need doing". Strange, looked like a fair bit of meat on them to me last week. But give them the benefit of the doubt. "You'll find a complete set of new EBC Greenstuff pads in the back of the hatch" They didn't like that

Still charge me $260 labour to change brake pads. "How long does it take you?" "Oh it's very complicated" said they. "We have to bleed the brakes" "But you've charged me a further $80 labour to flush the brake system and put in new brake fluid....you have to bleed the brakes when you do that, so all you are doing is changing the pads" They couldn't understand that. "It's very complicated" they kept muttering. "Can I see the old brake pads please." "Ohh....they would have been put in the bin"

Result; brakes squeal like a pig from 3 of the 4 wheels ("Oh, performance pads do that." says City Ford this morning. I have used EBC pads for over 50,000 km, with never a squeal) . And no great help when I phoned this morning. "Brakes will probably settle in"

$40 labour to check rattling exhaust. They install new bolt and tighten the rest. Exhaust now rattles more than when I took it in. Nobody checked it

Adjusted hand brake. No Charge!!!! Big of them

In at 8am, still not ready @ 5.30pm. I'd suggest no road test either given squealing barkes and rattling exhaust

Plus I find today, they haven't even bothered to stamp the service book which I left on the front seat for them

Total cost of this crock. $960. (and I provided my own oil and brake pads.....at least not the $1200 they first tried to get)

I have always used a Ford Dealer service, and defended it to others, but no more. You've made some money but ****ed a customer off forever. If it was a top class job I'd accept it. But it was a late afternoon rush job I reckon. And the extras they tried to stick me for is just bloody gouging.

I'll go to a brake specialist and exhaust specialist to sort out next week

Good bye City Ford