Pull the panel useless described off.. Pry it out of the arm rest with a flat blade screw driver.. Undo both switches and swap the wiring looms around as to check if you can put the passenger up and down using your working drivers switch.. Also using your good switch put that into the passenger side and try it there aswell as if one switch fails the 'master' switch on the drivers side won't operate the window
If it starts to work OK with the good switch, you can easily pull the other switches apart and clean out any crap and freshen the contact strips inside the switch with the screw driver.
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